Terms of Service

Effective Date: January 1, 2026
Company: NCD USA LLC / North Carolina Dispensary USA
Owned By: MBE Ventures LLC
Website: www.CoastalCannabis.us
Contact: Info@CoastalCannabis.us | (910) 380-0653

1. Agreement to Terms

These Terms of Service govern your access to and use of NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, www.CoastalCannabis.us, our Shopify store, websites, online platforms, social media pages, forms, checkout pages, customer communications, wholesale inquiries, franchise inquiries, investor inquiries, employment applications, promotional materials, products, services, and business opportunities.

By visiting our website, creating an account, submitting information, placing an order, purchasing products, contacting the company, submitting an application, requesting wholesale access, requesting franchise information, requesting investment information, participating in promotions, or otherwise interacting with the company, you agree to be bound by these Terms of Service and all other company policies.

If you do not agree with these Terms of Service, you should not use this website, purchase products, submit information, or engage with the company.

2. Company Identity

NCD USA LLC operates under the brand name North Carolina Dispensary USA and is owned by MBE Ventures LLC.

The company may operate as a retail, wellness, lifestyle, hemp, merchandise, branding, wholesale, franchising, marketing, education, and business development company. The company may offer lawful products and services, including apparel, accessories, branded merchandise, hemp-derived products where legally permitted, wellness items, retail goods, business materials, wholesale opportunities, franchise-related information, and future retail expansion concepts.

References to “company,” “we,” “us,” and “our” mean NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, and their authorized representatives, affiliates, employees, contractors, vendors, successors, and assigns.

References to “you,” “your,” “customer,” “user,” or “visitor” mean any person or entity that accesses, uses, communicates with, purchases from, submits information to, or otherwise interacts with the company.

3. Legal Compliance

You agree to use this website, company services, products, materials, and communications only for lawful purposes.

You are responsible for knowing and following all federal, state, local, municipal, and jurisdiction-specific laws that apply to your purchase, possession, use, resale, distribution, transportation, advertising, or participation in any company product, service, opportunity, or activity.

The company does not guarantee that any product, service, opportunity, information, advertisement, or business model is lawful in every jurisdiction. Laws may vary by state, county, city, municipality, and country, and may change at any time.

The company reserves the right to refuse service, cancel orders, restrict access, decline shipments, remove products, deny applications, reject partnerships, terminate accounts, or discontinue business relationships if we believe a user, transaction, location, product, or activity may violate law, carrier rules, payment processor rules, company policy, or compliance standards.

4. Cannabis, Hemp, and Controlled Substance Disclaimer

NCD USA LLC and North Carolina Dispensary USA may use cannabis-related, hemp-related, wellness-related, dispensary-related, lifestyle-related, and future-market language for branding, education, marketing, business planning, and retail positioning purposes.

The company does not sell marijuana, illegal cannabis, controlled substances, or products prohibited by applicable law.

Any hemp-derived, cannabinoid-related, wellness, accessory, apparel, merchandise, or lifestyle products offered by the company are intended to be sold only where legally permitted and in compliance with applicable laws, restrictions, labeling standards, age requirements, shipping rules, and product limitations.

By purchasing or attempting to purchase hemp-derived or restricted products, you represent that:

You are legally permitted to purchase and receive the product.

The product is lawful in your jurisdiction.

You are of legal age.

You will not resell, transport, distribute, or use the product unlawfully.

You will follow all applicable laws, warnings, labels, and instructions.

The company may cancel or refuse any hemp-related, cannabinoid-related, or age-restricted order if we believe the order creates legal, regulatory, carrier, payment, reputational, or operational risk.

5. Age Requirements

Certain products, services, events, website content, programs, business opportunities, or communications may be restricted to adults only.

By using this website or purchasing restricted products, you represent that you are at least 18 years old, 21 years old, or the minimum legal age required by your jurisdiction, whichever is applicable.

The company may require age verification at checkout, before shipment, at delivery, before account approval, before event access, or before participating in certain programs.

If age verification cannot be completed, the company may cancel your order, deny access, refuse service, hold shipment, or terminate participation.

You agree not to purchase restricted products for minors or allow minors to access restricted products, services, content, or company materials.

6. Online Store Terms

By placing an order through our website or Shopify store, you agree that all information you provide is accurate, current, complete, and lawful.

You agree not to use false names, false addresses, stolen payment information, unauthorized accounts, fraudulent payment methods, misleading information, chargeback abuse, bots, automated systems, or any other method intended to deceive the company.

The company reserves the right to refuse, cancel, or limit orders for any reason permitted by law, including suspected fraud, incorrect pricing, restricted products, unavailable inventory, prohibited locations, age-verification failure, compliance concerns, payment problems, carrier restrictions, website errors, or violation of company policy.

Receipt of an order confirmation does not mean that the order has been accepted. The company may cancel an order after confirmation if necessary.

7. Products and Product Information

The company makes reasonable efforts to display product names, descriptions, photos, pricing, availability, specifications, ingredients, sizes, colors, formulations, packaging, and related information accurately.

However, the company does not guarantee that product information is always complete, accurate, current, or error-free.

Product packaging, labels, colors, sizes, ingredients, dosage, formulation, availability, and appearance may vary from images or descriptions shown online.

The company reserves the right to correct errors, update product information, change prices, limit quantities, discontinue products, substitute packaging, remove listings, or cancel orders at any time.

8. FDA and Health Disclaimer

Statements made on this website or in company materials regarding hemp, cannabinoids, wellness, lifestyle products, supplements, consumables, topicals, accessories, or similar products may not have been evaluated by the U.S. Food and Drug Administration.

Products sold by the company are not intended to diagnose, treat, cure, or prevent any disease, illness, medical condition, symptom, or health problem.

Company information is not medical advice. Customers should consult a licensed healthcare professional before using any wellness, hemp-derived, cannabinoid-related, supplement, topical, consumable, or similar product, especially if pregnant, nursing, taking medication, subject to drug testing, managing a medical condition, or concerned about possible side effects.

The company is not responsible for adverse reactions, allergic reactions, misuse, overuse, improper storage, failed drug tests, medical complications, interactions with medication, or use contrary to warnings, instructions, labels, or applicable law.

9. Pricing, Payments, and Billing

Prices are listed in U.S. dollars unless otherwise stated.

The company reserves the right to change prices, promotions, discounts, product availability, taxes, shipping fees, handling fees, deposits, service fees, and other charges at any time without prior notice.

You agree to provide accurate payment and billing information. By submitting payment, you represent that you are authorized to use the selected payment method.

The company may use Shopify, payment processors, financing providers, banks, merchant services, fraud prevention systems, or other third-party services to process payments.

The company is not responsible for errors, declines, holds, delays, chargebacks, account closures, transaction reviews, processor restrictions, or decisions made by third-party payment providers.

10. Taxes

Customers are responsible for any applicable sales tax, use tax, excise tax, local tax, duties, customs fees, import fees, or other charges required by law.

The company may collect taxes where required or allowed by law. Failure of the company to collect a tax does not remove the customer’s responsibility to pay taxes that may be owed.

Wholesale customers, resellers, or business buyers are responsible for providing valid resale certificates, exemption documents, business licenses, or other required tax documentation where applicable.

11. Shipping and Delivery

Shipping is governed by the company’s Shipping Policy.

Shipping times are estimates only and are not guaranteed unless specifically stated in writing.

The company is not responsible for carrier delays, lost packages, stolen packages, wrong addresses, weather delays, refused deliveries, restricted shipments, undeliverable addresses, customer address errors, or shipping issues outside the company’s control.

The company may refuse, cancel, delay, or restrict shipments where necessary for legal, compliance, carrier, payment, safety, age-verification, or business reasons.

12. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, credits, cancellations, final-sale items, damaged items, and chargeback-related issues are governed by the company’s Refund Policy and Return Policy.

Certain products may not be eligible for return or refund due to safety, hygiene, consumable, regulated, customized, final-sale, clearance, promotional, wholesale, franchise, digital, or compliance-related reasons.

The company reserves the right to deny refunds, exchanges, returns, or credits if a customer violates company policy, abuses return procedures, files improper chargebacks, provides false information, or fails to follow required return instructions.

13. Chargebacks and Payment Disputes

Customers agree to contact the company first before filing a chargeback, payment dispute, bank claim, PayPal dispute, card dispute, or similar claim.

Filing a chargeback without first attempting to resolve the issue with the company may result in account restriction, cancellation of future orders, loss of promotional eligibility, collection activity, evidence submission to the payment processor, or other lawful remedies.

The company reserves the right to provide order records, tracking information, communications, policy acknowledgments, checkout records, delivery confirmation, and other documentation to banks, payment processors, fraud investigators, or legal representatives in response to chargebacks or disputes.

14. User Accounts

The company may allow users to create accounts, profiles, customer records, wholesale accounts, franchise inquiry profiles, employment applications, investor inquiry records, or other online submissions.

You are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree not to share, sell, transfer, misuse, or allow unauthorized access to your account.

The company may suspend, restrict, or terminate any account if we believe the account is fraudulent, abusive, inactive, unlawful, misleading, or in violation of company policy.

15. User Submissions

By submitting information, messages, applications, forms, reviews, photos, business inquiries, employment applications, wholesale applications, franchise inquiries, investor forms, testimonials, feedback, ideas, documents, or other materials to the company, you represent that your submission is accurate, lawful, voluntary, and does not violate the rights of any third party.

You authorize the company to use, store, review, respond to, process, and maintain your submission for legitimate business purposes, including customer service, order fulfillment, hiring, wholesale review, franchise review, investor communication, legal compliance, marketing follow-up, business administration, and fraud prevention.

Submitting information does not guarantee approval, employment, investment acceptance, franchise approval, wholesale access, partnership, credit, financing, discount, response, or any other benefit.

16. Prohibited Uses

You agree not to use this website, company products, services, platforms, or communications for any unlawful, abusive, harmful, fraudulent, misleading, or unauthorized purpose.

Prohibited uses include, but are not limited to:

Using the website to violate any law or regulation.

Purchasing products illegally or for unlawful resale.

Providing false, misleading, or incomplete information.

Attempting to purchase restricted products while underage.

Using stolen payment information.

Filing fraudulent chargebacks.

Copying or stealing company content or intellectual property.

Uploading viruses, malware, spam, or harmful code.

Scraping, crawling, hacking, attacking, or disrupting the website.

Harassing, threatening, defaming, or abusing the company or others.

Impersonating another person or business.

Interfering with company operations.

Using company branding without permission.

Attempting to bypass age verification, compliance screening, or purchase restrictions.

Violating Shopify, payment processor, carrier, or third-party platform rules.

The company may terminate access, cancel orders, report misconduct, pursue legal remedies, or cooperate with authorities if prohibited conduct occurs.

17. Intellectual Property

All company names, logos, trademarks, service marks, designs, graphics, slogans, product names, packaging designs, written content, photos, videos, documents, flyers, business models, systems, training materials, franchise materials, wholesale materials, investor materials, website content, and creative assets are owned by NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, or their respective owners.

You may not copy, reproduce, modify, publish, distribute, sell, resell, license, imitate, display, or commercially exploit company intellectual property without prior written permission.

Unauthorized use of company materials may result in legal action.

18. Brand, Franchise, and Licensing Materials

Any franchise, licensing, wholesale, business opportunity, investor, ownership, profit-sharing, or expansion-related materials are provided for informational purposes only unless contained in a signed written agreement.

No franchise relationship, investment relationship, ownership interest, partnership, agency relationship, employment relationship, or joint venture is created by viewing website content, submitting a form, receiving materials, attending a meeting, or discussing opportunities.

Only written agreements signed by authorized company representatives are binding.

The company reserves the right to approve, deny, modify, delay, withdraw, or discontinue any franchise, licensing, investment, wholesale, or partnership opportunity at any time.

19. No Earnings or Investment Guarantee

The company may discuss business models, retail opportunities, wholesale opportunities, franchise concepts, investor opportunities, revenue potential, profit sharing, market expansion, ownership percentages, or return-on-investment examples.

Any such information is educational, hypothetical, and informational unless specifically stated in a signed written agreement.

The company does not guarantee profits, revenue, investment returns, resale success, licensing approval, franchise approval, customer traffic, market demand, product performance, funding success, business growth, or any specific financial outcome.

Anyone considering a business, franchise, investment, wholesale, or partnership opportunity should consult qualified legal, financial, tax, and business professionals before making a decision.

20. Third-Party Services

The company may use or link to third-party services, including Shopify, payment processors, shipping carriers, manufacturers, suppliers, vendors, financing providers, insurance providers, social media platforms, analytics providers, email services, text message providers, professional service providers, or other outside parties.

The company is not responsible for the content, policies, actions, errors, delays, pricing, products, services, availability, security, warranties, or legal compliance of third parties.

Your interaction with a third party is solely between you and that third party.

21. Privacy

Use of your personal information is governed by the company’s Privacy Policy.

By using the website, submitting information, placing orders, or communicating with the company, you consent to the collection, use, storage, and processing of information as described in our Privacy Policy.

The company may use customer information for order processing, customer service, marketing, compliance review, fraud prevention, hiring review, wholesale review, franchise review, investor communication, and general business administration.

22. Text Messages, Emails, and Communications

By providing your phone number, email address, social media contact, or other contact information, you authorize the company to contact you regarding orders, customer service, applications, wholesale inquiries, franchise inquiries, investor inquiries, promotions, updates, reminders, abandoned checkout messages, policy notices, and other business communications.

Message and data rates may apply.

You may opt out of marketing messages where required by law, but the company may still send transactional, legal, compliance, account, or order-related communications.

23. Employment Applications

If you submit an employment application, resume, contact form, or hiring inquiry, you represent that all information provided is accurate, lawful, and voluntary.

Submitting an application does not create an employment relationship or guarantee an interview, job offer, position, schedule, pay rate, benefits, or continued consideration.

The company may review, store, contact, reject, or discontinue employment consideration at its discretion and in accordance with applicable law.

Employment-related submissions may also be subject to separate Employment Application Terms and Conditions.

24. Wholesale Applications

Wholesale access is not guaranteed.

The company may require business verification, resale certificates, tax documentation, licenses, minimum order quantities, payment verification, product restrictions, signed agreements, or compliance review before approving wholesale access.

The company reserves the right to deny, suspend, modify, or terminate wholesale access at any time.

Wholesale orders may be subject to separate terms, invoices, shipping rules, return restrictions, and payment requirements.

25. Franchise and Expansion Inquiries

Franchise, licensing, brand partnership, pop-up, territory, investment, and expansion inquiries are subject to review and approval.

Submitting an inquiry does not guarantee approval, territory rights, brand rights, financing, ownership, profit sharing, partnership, or any binding opportunity.

Any franchise or licensing relationship must be documented in a signed written agreement and may be subject to legal disclosure requirements, state laws, federal rules, waiting periods, filings, or exemptions.

The company reserves the right to reject or discontinue any inquiry at any time.

26. Events, Promotions, and Giveaways

The company may offer events, promotions, discounts, giveaways, contests, referral offers, loyalty rewards, pop-up opportunities, or special pricing.

All promotions are subject to availability, eligibility, expiration dates, legal restrictions, age restrictions, and company discretion.

The company reserves the right to modify, suspend, cancel, or refuse any promotion at any time.

Promotional offers may not be combined unless specifically stated.

27. Website Availability

The company does not guarantee that the website, Shopify store, checkout, forms, payment systems, customer accounts, or online platforms will be uninterrupted, secure, current, error-free, or available at all times.

The company may update, suspend, restrict, remove, or discontinue any part of the website or services without prior notice.

The company is not responsible for losses caused by website downtime, technical errors, internet outages, platform failures, third-party service issues, device problems, cyberattacks, or unauthorized access.

28. Disclaimer of Warranties

To the fullest extent permitted by law, the website, products, services, materials, content, and company communications are provided on an “as is” and “as available” basis.

The company makes no warranties, express or implied, regarding website availability, product suitability, product results, merchantability, fitness for a particular purpose, legal compliance in your jurisdiction, uninterrupted service, error-free operation, or non-infringement.

The company does not guarantee that any product, service, opportunity, or information will meet your expectations or produce any specific result.

29. Limitation of Liability

To the fullest extent permitted by law, NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, and their owners, members, managers, officers, employees, contractors, representatives, vendors, affiliates, successors, and assigns shall not be liable for any direct, indirect, incidental, consequential, special, punitive, economic, business, personal, reputational, regulatory, legal, or financial damages arising from or related to your use of the website, products, services, information, communications, policies, materials, opportunities, or third-party services.

This includes, but is not limited to, lost profits, lost revenue, failed investments, failed business opportunities, product misuse, adverse reactions, legal violations, shipping delays, payment issues, chargebacks, website errors, regulatory changes, market changes, denied applications, denied partnerships, denied franchise opportunities, or reliance on company information.

Your sole remedy for dissatisfaction with the company, website, products, services, or policies is to stop using the website and discontinue engagement with the company, except where applicable law provides otherwise.

30. Indemnification

You agree to defend, indemnify, and hold harmless NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, and their owners, members, managers, officers, employees, contractors, representatives, vendors, affiliates, successors, and assigns from and against any claims, damages, liabilities, penalties, losses, costs, expenses, legal fees, or demands arising from:

Your use of the website.

Your purchase or misuse of products.

Your violation of these Terms.

Your violation of law.

Your false or misleading information.

Your unlawful resale or distribution.

Your infringement of another party’s rights.

Your chargebacks or payment disputes.

Your participation in restricted or regulated activity.

Your breach of company policies.

31. Termination

The company may terminate, suspend, restrict, or deny your access to the website, account, products, services, communications, wholesale access, franchise discussions, promotions, or business opportunities at any time if we believe you violated these Terms, company policies, applicable law, third-party rules, or company standards.

Termination does not limit the company’s right to pursue any lawful remedy.

Sections related to intellectual property, disclaimers, limitation of liability, indemnification, payment obligations, dispute resolution, and governing law shall survive termination.

32. Governing Law

Unless otherwise required by law or stated in a separate written agreement, these Terms of Service shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Any dispute, claim, or controversy related to the website, products, services, company communications, or these Terms shall be handled in a lawful venue with proper jurisdiction, unless a separate written agreement provides a different dispute resolution process.

33. Dispute Resolution

Customers and users agree to first contact the company in good faith before filing a lawsuit, chargeback, public complaint, regulatory complaint, or other formal dispute.

The company may attempt to resolve disputes through customer service, written communication, replacement, refund, store credit, internal review, or other reasonable business resolution where appropriate.

Nothing in this section prevents either party from seeking lawful relief where required or permitted by law.

34. Severability

If any section, clause, sentence, or provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining sections shall remain in full force and effect.

The invalid or unenforceable portion shall be interpreted as closely as possible to the original intent while remaining lawful and enforceable.

35. Entire Agreement

These Terms of Service, together with the company’s Legal Notice, Privacy Policy, Shipping Policy, Refund Policy, Return Policy, and any other posted policies or signed agreements, represent the entire agreement between you and the company regarding your use of the website and company services.

Any separate written agreement signed by authorized company representatives may control over these Terms only to the extent that it directly conflicts with these Terms.

36. Changes to Terms

The company reserves the right to update, revise, replace, suspend, or remove these Terms of Service at any time without prior notice.

Changes become effective when posted on the website or otherwise made available by the company.

Your continued use of the website, purchase of products, submission of information, or interaction with the company after changes are posted means that you accept the updated Terms.

37. Contact Information

Questions about these Terms of Service, company policies, orders, products, wholesale opportunities, franchise opportunities, investor inquiries, employment applications, or general business matters may be directed to:

NCD USA LLC / North Carolina Dispensary USA
Owned by MBE Ventures LLC
Website: www.CoastalCannabis.us
Email: Info@CoastalCannabis.us
Phone: (910) 380-0653

By using this website, submitting information, placing an order, purchasing products, contacting the company, or engaging with NCD USA LLC, North Carolina Dispensary USA, MBE Ventures LLC, or www.CoastalCannabis.us, you acknowledge that you have read, understood, and agreed to these Terms of Service.